“We just want our money back”: Illinois Beach Hotel closes due to guest money

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CHICAGO (CBS) – Final month, CBS 2 helped a pair get their money back from a marriage that by no means passed off as a result of the place all of the sudden closed.

And now increasingly more individuals are coming ahead who’re struggling to get a refund.

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As CBS 2’s Jim Williams reported Tuesday, one viewer stated nobody is asking her again.

This can be a well-known lodge in a state park. A lodge that closes on Tuesday.

An hour north of Chicago, the Illinois Seaside Lodge is an enthralling venue for a marriage.

Allison and EJ Bertke have deliberate to have their issues to do there earlier than 200 friends.

“We needed to decide on a resort-like location that would accommodate the scale of the occasion we had,” stated EJ Bertke. “And we loved the surroundings proper on Lake Michigan and the seashore.”

The couple selected a date with a sure symmetry October 10, 2020 – 10/10/20.

However the pandemic made it unimaginable.

“They could not host our marriage ceremony,” stated EJ Bertke. “Folks could not throw events of greater than 40 or 50 folks.”

Allison and EJ deliberate to get the $ 1,500 deposit again. However there was no refund.

The lodge stated the deposit covers bank card charges, planning companies, and a meal tasting, even when there hasn’t been a marriage.

“This was probably the most irritating situation of the entire marriage course of, of the entire pandemic course of,” stated Allison Bertke. “As a result of we did all the pieces contractually and $ 1,500 is some huge cash.”

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Allison and EJ contacted CBS 2 after watching CBS 2story about Patricia Gonzalez and Brian Downing.

They’re one other couple unable to get a refund for his or her marriage ceremony on the Illinois Seaside Lodge, which was additionally canceled because of the pandemic.

“We wish to get married, stated Gonzalez. “We’ll do it once more. We simply need our a refund ”.

After the CBS 2 story aired, the lodge promised Patricia and Brian to get a refund.

The lodge will not be doing enterprise with anybody anytime quickly.

It’s situated in a state park. A non-public firm, Midwest Property Administration, has entered right into a state contract to handle the lodge.

That contract expires on Tuesday. So the lodge is closed.

For weeks, Sharon Eckart has been attempting to get a $ 150 refund for a present card, however she hasn’t been capable of contact anybody.

And he wonders what’s going to occur now.

“I imply, at the very least give me the courtesy to name again and say, ‘sure, we can assist you’ or ‘no, we will not,'” Eckhart stated.

Frustration for these prospects. EJ and Allison have completed celebrating their marriage ceremony in a courtyard.

“I am unable to imagine that, in mild of all the pieces that is taking place on the planet, they are not agreeing to pay again our cash,” stated Allison Bertke.

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A spokesperson for the Illinois Division of Pure Sources, which manages the state parks, stated it’s reviewing proposals from different non-public operators earlier than selecting one to handle the Illinois Seaside Lodge.

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